When your phone breaks, look for the cheapest fix at roadside stalls or online technicians, but avoid unlicensed or unqualified repair shops as they can cost more in the long run.

At Baiki Phone Malaysia, we’ve had to re-repair countless phones that were previously “fixed” by someone else. In many cases, the damage caused was worse than the original problem. Here’s why trusting unlicensed repair services is a risky decision.

 

1. Low-Quality or Fake Parts

One of the most common shortcuts taken by unlicensed shops is the use of non-original or low-grade replacement parts.

This can lead to:

• Unresponsive or discoloured screens
• Poor battery performance or overheating
• Loose or misaligned components
• Shortened lifespan of your device

Worse still, some fake parts can damage your phone’s motherboard or cause safety issues like battery swelling or short circuits.

At Baiki Phone Malaysia, we only use high-quality parts—either original or Grade A compatible—with full testing and warranty coverage.

 

2. No Warranty or Accountability

If something goes wrong after an unlicensed shop “fixes” your phone, what happens?

• Do they take responsibility? Usually not.
• Do they offer a warranty? Very rarely.
• Will they refund you or fix their mistake? Almost never.

These repair shops often disappear or refuse to help if your phone fails again.

At Baiki Phone Malaysia, all our repairs come with a warranty, and our technicians are always available to troubleshoot if an issue comes back.

 

3. Lack of Proper Tools or Experience

Repairing modern smartphones is not as simple as replacing parts. It requires:

• Precision tools to handle small internal components
• Technical knowledge of phone architecture and software
• Experience with data safety and diagnostics

Unlicensed repair shops may use improper methods, such as heating screens, forcing phone opening without proper tools, and using glue instead of proper mounting frames, causing internal damage or phone failure.

At Baiki Phone Malaysia, our technicians are trained, experienced, and certified in repairing devices from brands like Apple, Samsung, Xiaomi, OPPO, Realme, Huawei, and more.

 

4. Data Privacy at Risk

When you hand your phone to an unverified technician, you’re also handing over:

• Your WhatsApp messages and photos
• Banking apps and passwords
• Your email, social media, and cloud accounts

Unlicensed repair shops may access your personal data without permission, or worse—steal information, install malware, or sell your data.

At Baiki Phone Malaysia, we take data privacy seriously. Our team follows strict security protocols, and we can even assist with data backups or secure erasure if requested.

 

5. Cheap Now, Expensive Later

Choosing the cheapest option may seem like you’re saving money, but in most cases:

• The problem returns within days or weeks
• You end up paying again for another repair
• Or worse—you need to replace the phone entirely

We’ve seen many customers who tried to save RM50 or RM100 at an unlicensed shop, only to spend RM800 or more later to undo the damage.

When you repair your phone professionally, you’re paying for long-term peace of mind, not just a quick fix.

 

6. No Free Diagnostic, No Honest Advice

Unlicensed shops often try to guess the problem or convince you to replace parts you may not need.

At Baiki Phone Malaysia, we offer a free diagnostic check before any repair. We’ll tell you exactly what’s wrong, what it costs to fix, and whether it’s worth repairing—or not. If a repair isn’t worth it, we’ll tell you honestly.

 

Final Thoughts

A broken phone is frustrating—but don’t make it worse by choosing the wrong repair service. Unlicensed repair shops often cut corners, put your data at risk, and cause more harm than good. Baiki Phone Malaysia offers high-quality repairs, free diagnostics, honest advice, professional service with warranty protection, and a safe, secure, and transparent repair experience, ensuring your smartphone is fixed correctly.

Contact Baiki Phone Malaysia today to get a free quote or visit our store for a quick check. Repair first, upgrade later.